Privacy Policy
Last Updated: March 7, 2026
Clozit.tech respects your privacy and is committed to protecting your data.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information:
Account Information
- Name
- Email address
- Phone number
- Company name
Usage Data
- Campaign data
- Call logs
- AI agent interactions
- platform usage analytics
Contact Data
Users may upload:
- phone numbers
- customer contact lists
- CRM data
Users are responsible for ensuring legal consent for such data.
2. How We Use Information
We use collected information to:
- provide AI calling services
- run campaigns
- improve platform performance
- provide support
- detect fraud or abuse
3. Telephony Providers
Calls may be processed via third-party providers such as:
- Twilio
- Telnyx
These providers may process call metadata necessary for call routing.
4. Data Security
We implement security measures including:
- encrypted connections
- secure cloud infrastructure
- access control mechanisms
However, no online system is 100% secure.
5. Data Sharing
We do NOT sell user data.
We may share information only with:
- telecom providers
- infrastructure partners
- legal authorities if required by law
6. Data Retention
We retain data only as long as necessary to:
- operate services
- maintain records
- comply with legal obligations
Users may request data deletion.
7. User Responsibilities
Users must ensure:
- legal consent for calling contacts
- compliance with telecom laws
- proper handling of personal data
Clozit is not responsible for misuse of uploaded contact data.
8. Cookies
We may use cookies to:
- improve user experience
- analyze usage
- maintain login sessions
Users may disable cookies via browser settings.
9. Policy Updates
We may update this policy periodically.
Updates will be posted on the website.
10. Contact
For privacy concerns contact:
Cancellation & Refund Policy
Last Updated: March 7, 2026
This policy explains how cancellations and refunds are handled on Clozit.tech.
1. Credit-Based System
Clozit operates on a usage-based credit system.
Credits are used for:
- AI processing
- phone calls
- campaign execution
- voice generation
2. No Refund on Used Credits
Once credits are used for:
- calls
- AI processing
- telephony services
they cannot be refunded.
3. Subscription Cancellation
Users may cancel subscriptions at any time.
However:
- cancellations apply to future billing cycles
- already billed periods are non-refundable
4. Phone Number Fees
Phone numbers purchased via telephony providers may include:
- monthly subscription fees
- regulatory fees
These charges are non-refundable.
5. Abuse or Policy Violations
Accounts suspended due to:
- spam
- illegal calling
- fraud
will not be eligible for refunds.
6. Platform Errors
In rare cases where credits are deducted due to a verified technical error, Clozit may provide:
- credit adjustment
- replacement credits
This will be reviewed case-by-case.
7. Refund Requests
Refund requests must be submitted within 7 days of the transaction.
Contact:
8. Policy Updates
Clozit reserves the right to update this policy at any time.